IT Managed Services

Managed services is a term that refers to the practice of outsourcing your company’s IT computer network support and management to improve business operations. So, companies like CEST would take the place of a full-time IT professional that you would normally have on staff. Companies that provide these managed services are called Managed Services Providers (MSP).


At CEST, we are a talented group of specialists that lightens the technological load for a number of clients. We are providing managed services and solutions to help them get on with the business of doing business. Let’s look at some of the advantages of outsourcing to a MSP.

Proactive Solutions

When you choose to outsource your IT as a proactive effort, you receive better performance. Moreover, you also receive nearly zero downtime and fewer glitches. Most importantly, we help detect these problems to prevent them from becoming worse and turn into expensive repairs and increased downtime.

Controlled Spending

One of our managed services model benefits is the delivery of customised solutions for every client. As a result, this helps prevent worrying of the services that are covered and work with you on pricing options.

A Level Playing Field

Larger companies typically have in-house support services with a team of full-time IT professionals. However, small to medium-sized businesses can’t afford that luxury on their own. So, one of the benefits of manged IT services is that outsourcing helps gain the expertise and the insight that larger companies have. Moreover, this can help level the playing field between you and your competition.

Compliance and Security

​When you outsource to an MSP that is familiar with PCI compliance standards, we minimise the risk related to credit card numbers, client data or any other sensitive information. Moreover, we implement security strategies to keep your firewall and your DMZ is up-to-date, among other security measures.

Reduced Risk

Every investment your business makes carries a certain risk. Moreover, government regulations, technologies, markets, financial conditions and markets all change at a rapid pace. When you utilise an outsourcing provider, we manage a lot of this risk for you because of our industry knowledge in areas such as compliance and security issues.

Low Costs

The ultimate benefit of a managed services model its ability to lower business costs. In addition, one of the costs that businesses don’t always remember is that MSPs help minimise the chance of expensive network disasters.

Qualified IT Professionals

​An MSP is essentially an in-house IT staff member but without the associated cost. For example, when you work with CEST, you have access to our knowledgeable staff that is available at your convenience for any IT problem or question you have.

3rd Party Management

We deal with the software and hardware vendors. Therefore,  you don’t have to deal with and complicated and technical conversations.

New Technology

A top advantage of managed services is how quickly new technology can be implemented into your business. Consequently, we are able to start projects right away, saving you time and money.

Faster Response Time

When businesses work with CEST, they receive the quickest response time support. Furthermore, we are able to repair most network problems that your business may have from our network operations center.

Concentrate on your Business

When a business has limited resources, it limits the time and attention of every manager. A key managed services benefit is helping you stay focused on your business needs. So, let us deal with the complex IT situations.

Your business deserves to run at its highest efficiency, and that can only be done when your networks are operational.